Right of Withdrawal
Model Withdrawal Form
Right of Withdrawal (Download as PDF)
Consumers have a statutory right of withdrawal. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the last goods. To exercise the right of withdrawal, inform TROJA Parts GmbH, Karl-Morian-Strasse 20, 47167 Duisburg, Germany, E-Mail: info@trojaparts.com, by a clear statement, for example by letter or e-mail. You bear the direct costs of returning the goods. We may refuse repayment until we have received the goods back or until you have supplied evidence of having sent back the goods, whichever is earlier.Withdrawal right
Model Withdrawal Form
Our model withdrawal form as PDF document: DOWNLOADTo open the downloadable PDF-files, you need an additional program such as the Adobe Reader, which you can download online for free. The current version of the Adobe Reader you can find here.








